| "Guest care is everyone's responsibiity. Each associate must perceive this, accept it, and act on it" |
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Welcome to PVI HOTEL GROUP, founded in 1979 and headquartered in
Belmont, California. A privately held company with a proven record of
intense management and financial success in the hospitality industry.
The company's vision is to provide guests with "a truly exceptional
experience". Simply put, associates must implement the six PVI
principles (1) Pride - act like you own the hotel (2) Guests' needs
come first (3) Listen, then accommodate (4) Follow up (5) Respond
promptly and (6) Surprise with the unexpected.
PVI Hotels are primarily located in California including the San
Francisco Bay Area, and the resort destinations of Carmel and Lake
Tahoe. |
1050 Ralston Avenue, Belmont, California, USA 94002 Tel. 650.637.8865
Copyright PVI Hotel Group ©1999-2006. All rights reserved.
PVI HOTEL GROUP is a trade name for Pacific Valley Investors. Inc. |
